Privacy Policy

Lucentvale Studio LLC
Effective date: November 6, 2026
Website: https://www.lucentvalestudio.com (also accessible at https://lucentvalestudio.com)

Lucentvale Studio LLC (“Lucentvale Studio,” “we,” “us,” or “our”) is a Washington limited liability company that creates original coloring books and is developing a digital coloring experience. We respect your privacy and aim to be transparent about the information involved when you visit our website, contact us, or choose to receive our emails.

This policy applies to the Lucentvale Studio website, including its contact and newsletter features. Our future coloring app is not yet available. We will update our disclosures to address its actual data practices before the app launches.

1. Information we collect

Information you provide. If you contact us through our website or by email, we may receive your name, email address, inquiry category, message, and any additional information you choose to send. Please do not include passwords, payment-card numbers, financial account information, or other sensitive details in routine messages.

Newsletter information. If you request our newsletter, we collect your email address and your express signup consent. Our email service provider may also process information necessary to send and manage the confirmation message, subscription status, and unsubscribe requests. An initial signup remains unconfirmed and is not eligible to receive marketing newsletters until you deliberately confirm your subscription through the emailed confirmation process. We do not use an unconfirmed subscriber list to send marketing emails.

Technical information. Our website hosting, security, and email providers may process data needed to operate and protect their services, such as IP addresses, browser and device details, request timestamps, delivery information, and access or error logs. Our current website code does not incorporate third-party advertising pixels or analytics trackers. Service providers may use technical measures required to deliver, secure, and maintain their services. If we add analytics, advertising technology, or other material tracking practices, we will update this policy and provide applicable choices or notices.

2. How we use information

We use information as reasonably necessary to:

• Respond to contact requests and provide customer support.
• Send a requested newsletter confirmation message and, only after confirmation, occasional updates about books, creative projects, and our planned coloring app.
• Honor unsubscribe requests and maintain appropriate subscription or suppression records.
• Operate and secure the website, address technical problems, prevent misuse, and comply with legal obligations.

Submitting a contact form does not subscribe you to marketing messages. Newsletter signup is optional.

3. Newsletter consent and unsubscribing

Our newsletter uses double opt-in. Checking the consent box and submitting an email address causes a confirmation email to be sent; it does not itself activate a marketing subscription. You must follow the confirmation process before becoming an active newsletter subscriber.

Marketing newsletters will contain a way to unsubscribe. You may also ask us to stop marketing emails by contacting help@lucentvalestudio.com. We will honor applicable opt-out requirements. An unsubscribe request is not treated as permission to send additional promotional messages.

4. Personal information is not sold

We do not sell personal information, email addresses, or newsletter subscriber lists. We do not share our subscriber lists with other businesses for their own marketing or advertising.

We do use service providers to operate the website and send email. They may process information on our behalf to deliver those services, subject to their applicable terms and obligations. We may also disclose information when required by law, to protect rights or security, or as otherwise permitted or required by applicable law. We do not authorize service providers to use our contact or newsletter lists for their own unrelated marketing.

5. Services and external links

Our website is built and hosted using Lovable, and contact and newsletter emails are sent or managed using Resend. Incoming business email is handled through our business email service. These providers may process information necessary for hosting, communication, delivery, troubleshooting, and security.

Our website links to external websites, including Amazon for coloring-book purchases and social platforms such as Instagram, Facebook, and Pinterest. If you follow an external link, the destination’s privacy practices and terms apply. Lucentvale Studio does not collect your payment-card details or process checkout payments on this website.

6. Information retention and security

We keep personal information only as long as reasonably needed for the purposes described above, customer support, legal obligations, security, and appropriate administrative records. Actual retention periods can vary based on the type of information and the practices of the providers involved. Information may remain temporarily in email records, logs, or backups after a request is processed.

We use reasonable safeguards intended to protect information. No website, email system, or transmission method can be guaranteed completely secure.

7. Your privacy choices and requests

You may ask us about personal information we hold relating to you and request correction, deletion, or other available controls, subject to applicable law and necessary recordkeeping or security exceptions. To make a request, email help@lucentvalestudio.com. We may ask for reasonable information to verify a request before responding.

You can choose not to provide optional information, not to subscribe, or to unsubscribe from marketing. You may also manage browser privacy settings and the privacy settings of external websites independently.

8. Children’s privacy

Our website and its newsletter are intended for a general audience interested in our creative publications and are not directed to children under 13. We do not knowingly solicit personal information from children under 13. If you believe a child under 13 has provided us personal information, contact help@lucentvalestudio.com so we can review and take appropriate action. The future coloring app will have its own applicable age and privacy disclosures before release.

9. Changes to this policy

We may update this policy as our website, services, or legal obligations change. The revised policy and its effective date will be posted here. Material changes will be addressed with any additional notice or choices required by law.

10. Contact us

Lucentvale Studio LLC
Privacy and support: help@lucentvalestudio.com
General inquiries: hello@lucentvalestudio.com
Website: https://www.lucentvalestudio.com

Registered-agent office and public state-listed mailing address:
c/o Northwest Registered Agent LLC
522 W Riverside Ave, Suite N
Spokane, WA 99201-0581

For routine questions and support, please contact us by email.